Bartender
--AMUTUHAIRE BRONIA--
Kai Bar and Restaurant is an upcoming, high-end bar and restaurant located in Ntinda, Minister's Village.
On behalf of Kai Bar & Restaurant, we are seeking skilled, energetic, and customer-focused Bartenders to join its team. This role is responsible for preparing and serving high-quality beverages, delivering exceptional customer service, maintaining bar operations, and creating a welcoming and engaging atmosphere for guests.
The ideal candidate will have a passion for hospitality, strong beverage knowledge, excellent interpersonal skills, and the ability to perform efficiently in a fast-paced environment while maintaining the highest standards of service, hygiene, and responsible alcohol service.
Key Responsibilities
Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and quality standards.
Welcome guests warmly and provide exceptional customer service at all times.
Recommend beverages, cocktails, wines, spirits, and food pairings based on guest preferences.
Maintain thorough knowledge of the beverage menu, promotions, and daily specials.
Ensure all drinks are prepared consistently, accurately, and presented to a high standard.
Monitor guest consumption and adhere to responsible alcohol service practices.
Verify legal drinking age requirements and refuse service where necessary in accordance with company policies and regulations.
Maintain cleanliness, organisation, and presentation of the bar area throughout service.
Monitor stock levels and notify management of low stock, breakages, or supply shortages.
Assist with inventory counts, stock rotation, and proper storage of beverages and bar supplies.
Operate POS systems accurately and process guest orders in a timely manner.
Ensure glassware, bar equipment, garnishes, and supplies are adequately stocked and prepared before and during service.
Handle guest complaints or concerns professionally and escalate issues when required.
Follow all health, safety, hygiene, and sanitation standards.
Collaborate closely with wait staff, supervisors, and kitchen teams to ensure seamless service delivery.
Assist with opening and closing procedures, including cleaning, stock checks, and securing the bar area.
Requirements
Previous experience as a bartender in a bar, restaurant, hotel, lounge, or similar hospitality environment.
Strong knowledge of cocktails, spirits, wines, beers, and beverage preparation techniques.
Excellent customer service and communication skills.
Ability to work efficiently in a fast-paced, high-volume environment.
Experience using POS systems and electronic payment platforms is an added advantage.
Strong attention to detail and commitment to quality service.
Professional appearance, positive attitude, and excellent interpersonal skills.
Ability to work independently while contributing effectively to a team environment.
Knowledge of responsible alcohol service practices and hospitality standards.
Hospitality, bartending, or mixology certification is an added advantage.
Ability to work flexible schedules, including evenings, weekends, and public holidays.